Terms & Conditions

These Terms & Conditions govern your access to and use of Own the Room Today, the 15-day executive presence system presented by Mr. J Howard (the "Program" or "Service"). The Service is owned and operated by Concept Marketing Group LLC, doing business as Own the Room Today w/ MrJHoward ("we", "us", "our"). When you purchase or use the Service, you are contracting with Concept Marketing Group LLC.

1. Acceptance of these terms

By creating an account, purchasing the Program, or otherwise continuing to use the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. If you are using the Service on behalf of an organization, you confirm you have authority to bind that organization. If you are using it as an individual, you confirm you are of legal age to enter a contract in your jurisdiction.

2. What the Program is

The Program is a digital, self-paced communication and executive presence training course delivered online. It consists of daily video lessons, timed drills, scenarios, written reflections, real-world challenges, downloadable field guides, and self-assessments. Access is delivered to your account after purchase. The Program is educational content; it is not coaching, therapy, legal, financial, or professional career advice, and outcomes depend on your own effort and circumstances.

3. Your account

You must provide accurate registration information and keep it current. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly if you believe your account has been compromised.

4. Licence and restrictions

We grant you a limited, personal, non-exclusive, non-transferable right to access and use the Program content for your own development, within the plan you purchased. You may not resell, share, redistribute, publicly perform, sublicense, or republish the videos, field guides, or other materials; record, copy, or scrape the content; reverse engineer the Service; or circumvent any access, payment, or technical limitation.

5. Acceptable use

You must not misuse the Service. In particular, you must not:

• use the Service for any unlawful purpose or in violation of any applicable law;
• engage in fraud, chargeback abuse, spam, or impersonation;
• infringe the intellectual property or privacy rights of any person;
• interfere with the security or integrity of the Service, including uploading malware, probing or scanning for vulnerabilities, automated scraping, or attempting to gain unauthorized access to accounts or systems;
• share your account credentials or Program access with other people.

6. Intellectual property

All content, software, video, written material, branding, names, and logos comprising the Service — including "Own the Room", "Own the Room Today", and associated marks — remain the exclusive property of Concept Marketing Group LLC or its licensors. Nothing in these Terms transfers any ownership to you.

7. Your content

Your reflections, assessment responses, and other information you submit remain yours. You grant us a limited licence to host, store, and process that content solely to operate and provide the Service to you.

8. Service availability

We aim to keep the Service available and functioning, but we do not guarantee that it will be uninterrupted, timely, secure, or error-free. We may modify, update, or discontinue features, and may perform maintenance that temporarily limits access. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

9. Payments, billing, and taxes

Prices are displayed at checkout in the applicable currency and may change for future purchases. Payment, billing, currency, tax, invoicing, cancellation, and refund mechanics are handled by our reseller Paddle and are governed by Paddle's Buyer Terms. Subscription products, where offered, renew automatically at the stated interval until cancelled.

10. Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

11. Refunds

Refunds are covered by our Refund Policy, which forms part of these Terms.

12. Suspension and termination

We may suspend or terminate your access to the Service, in whole or in part, if you materially breach these Terms, fail to pay amounts due, present a security or fraud risk, or repeatedly or seriously violate our acceptable use rules. Where reasonable and lawful, we will give notice and an opportunity to remedy. On termination, your right to access the Program ends; you may request an export of your reflection data within 30 days, after which it may be deleted.

13. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, business, or goodwill. Our total aggregate liability arising out of or relating to the Service is limited to the amount you paid us in the twelve months preceding the event giving rise to the claim. Nothing in these Terms limits liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded by law.

14. Indemnity

You agree to indemnify and hold harmless Concept Marketing Group LLC against claims, losses, and reasonable costs arising from your unlawful use of the Service, your content, or your breach of these Terms.

15. Governing law and disputes

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law rules. The state and federal courts located in Texas have exclusive jurisdiction over any dispute, except that either party may seek injunctive relief where appropriate.

16. General

You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delay or failure caused by events beyond its reasonable control. If a provision is found unenforceable, the remainder stays in effect. We may update these Terms; material changes will be reflected by the "last updated" date above and continued use constitutes acceptance.

17. Contact

Concept Marketing Group LLC (DBA Own the Room Today w/ MrJHoward) — support@owntheroomtoday.com. For billing, invoices, or refunds you can also contact Paddle at paddle.net.